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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bob Willmes

Bob Willmes

August 23, 2024

5  out of  5
rating by Bob Willmes
"I’ve used the services of Rose Fox/State Farm for over 2 decades now, with amazing service! Rose(and her staff) have always been top notch for all of my insurance needs, highly recommended!"
We responded:
"Hi Bob, thank you for your insurance review. We're so glad you've been with Team Fox all these years. Customers like yourself and your wonderful family are always appreciated! Best always, Rose Fox - State Farm Insurance Agent"
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Kelly Joyce

August 10, 2024

5  out of  5
rating by Kelly Joyce
"Highly recommend! Excellent service from Rose and her staff. Special mention for Andrew who is always helpful and recently helped me set up a Renters Insurance plan that fit a Senior budget."
We responded:
"Dear Kelly, thank you for your excellent insurance review of Andrew and Team Fox. We appreciate your auto and renters insurance business and glad we could accommodate your budget. We love our seniors like yourself 💯"
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Steph Reid

August 1, 2024

5  out of  5
rating by Steph Reid
"Mayra Chavez is my agent at Rose Fox--State Farm. If you need insurance, run, don't walk to talk with Mayra. She has worked miracles with our complicated policies. (Okay, maybe not complicated to her, but definitely to me.) Today, she was able to get a new property added to my account and saved me a ton of money. Not an exaggeration. State Farm also deserves kudos. While other insurance companies are raising rates across the board, State Farm is working with clients to keep costs down. State Farm today. State Farm tomorrow."
We responded:
"Hi Steph, thank you for your insurance review of Team Fox. Glad to hear that Mayra was able to save you more money. State Farm today...State Farm tomorrow..we love that! Thanks again, Rose Fox State Farm Insurance Agent."
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Daniele Russell

July 27, 2024

5  out of  5
rating by Daniele Russell
"If you are like me and hoping to find an insurance agent that will get you the best coverage possible for a really reasonable rate look no further! I would recommend this place for all insurance needs. Not only was the agent helpful but also knowledgeable and efficient. I got everything taken care of in no time and she was able to cut my rates in half! Thank you Mayra!"
We responded:
"Hi Danielle, thank you for you insurance review. Great rates for great drivers like yourself are always welcome at Team Fox. Mayra is professional and glad to know she took good care of your insurance needs.Thanks again, Rose Fox State Farm."
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Lindell Eslinger

May 28, 2024

5  out of  5
rating by Lindell Eslinger
"I was treated kindly and efficiently form my first call to Rose Fox-State Farm Insurance office. I needed to find a homeowners policy ASAP due to my old carrier cancelling because of being deemed a "fire" zone. After an exhaustive search for a carrier, Rose Fox and State Farm gladly provided me with coverage. I switched autos as well effortlessly. I have since sold my home and moving out of state. The process of cancelling was also done beautifully. Thus, leading me to write a review."
We responded:
"Hi Lindell, thank you for your homeowner's and auto insurance review. It was a pleasure doing business with you for the time you were with Team Fox. Best wishes on your new adventures for you and your family."
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Arcelia Gonzalez

April 24, 2024

5  out of  5
rating by Arcelia Gonzalez
"Thank you Mayra for your great customer service.i always like to come back to yours"
We responded:
"Hi Aracelia, thank you for your insurance review of Mayra & Team Fox. We appreciate your business and support. Best, Rose Fox - State Farm Insurance Agent "
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Randy Bee

April 22, 2024

5  out of  5
rating by Randy Bee
"I have been with Rose since I moved to Reno. Excellent service, and takes time to listen to my needs rather than trying to upsale my coverage."
We responded:
"Hello Randy, thank you for your excellent insurance review of Team Fox. We appreciate your positive attitude whenever you call us. Thanks always for your support. Rose Fox - State Farm Insurance Agent "
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Ashley Hall

April 2, 2024

5  out of  5
rating by Ashley Hall
"Rose Fox and her associates are so helpful and kind. They send me a birthday car, Christmas card, and it makes me feel like they care and are not just insurance agents."
We responded:
"Hi Ashley, thank you for your insurance review of Team Fox. We do care in our office about our customers. So glad you liked your birthday card and Christmas card. Local insurance agents just doing our best for you. Thanks again, Rose Fox - State Farm Insurance Agent "
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Matthew Hobbs

March 22, 2024

5  out of  5
rating by Matthew Hobbs
"Mayra helped me get coverage for my home and autos seamlessly. She followed up with me to insure that my needs were meet. Thank you for your help."
We responded:
"Thank you Mathew for your auto and home insurance review.We're glad Mayra was able to help with your insurance needs easily and seamlessly. We appreciate you and your family choosing our office and look forward to helping you in the future. Rose Fox - State Farm Insurance Agent"
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Jose Madrigal

March 6, 2024

5  out of  5
rating by Jose Madrigal
"Mayra thank you so much for you help today you save me a lot of $$. I recommend you 100 %"
We responded:
"Hi Jose, thank you for your auto insurance review and glad that Team Fox saved you lots of money. We appreciate you as a new customer. Rose Fox State Farm Insurance Agent."
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Pat Metzger

February 5, 2024

5  out of  5
rating by Pat Metzger
"Very nice and helpful. Explained and answered my questions. I enjoyed working with her and office staff"
We responded:
"Hi Pat, thank you for your insurance review. Team Fox also appreciates you and your business. Best, Rose Fox - State Farm Insurance Agent."
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Gisella Palomino

January 31, 2024

5  out of  5
rating by Gisella Palomino
"Mayra was the one who helped me today, she was soo incredibly nice and able to me out today, I highly recommend coming to her for your insurance!"
We responded:
"Thank you Gisella for your great insurance review of Mayra and our office.We hope more of your friends head our way for any of their insurance needs.Thanks again, Rose Fox State Farm insurance always available for you."
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Ramone Alvarez

January 31, 2024

5  out of  5
rating by Ramone Alvarez
"Geeat customer service I went in with my girlfriend to get a declarations page and Mayra made it fast and easy!"
We responded:
"Hi Ramone, Mayra is one of the best for customer service and we thank you for the great review. Rose Fox - State Farm agent."
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Micaela La'a-Robles

January 12, 2024

5  out of  5
rating by Micaela La'a-Robles
"Thank you for a great first experience at State Farm! definitely recommend 👍🏽"
We responded:
"Hi Micaela, thanks for your great insurance review of Team Fox. Glad to know you had a wonderful first insurance experience."
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Lavoz Digital

January 11, 2024

5  out of  5
rating by Lavoz Digital
"Professional, kindness and courtesy."
We responded:
"Dearest Most Valuable Bundler, thank you for your kind and courteous insurance review of Team Fox. And thanks again for supporting your local State Farm Reno agent."
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Aisa Carpenter

January 6, 2024

5  out of  5
rating by Aisa Carpenter
"I’ve been with Rose for almost a year now, and with State Farm for about 15 years. I highly recommend 1. State Farm, they’ve always done me right, and 2. Rose. She’s incredibly personable and friendly, and answers all my questions and breaks everything down so I completely understand it before making my decisions. I’m excited to have signed off on another policy today and feel really good about my investment with her. Highly recommend specifically Rose’s branch with State Farm for life, auto, and renters insurance. It’s been a great experience."
We responded:
"Hi Aisa, thanks for the best insurance review about life insurance, auto insurance and renters insurance. I'm always glad to meet customers in person anytime and here's wishing you the best career success wherever you may travel!"
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Ronnie S.

December 15, 2023

5  out of  5
rating by Ronnie S.
"During my time in reno, nevada Rose Fox and her TEAM were amazing and took care of me. Very professional and the BEST insurance experience I have had..."
We responded:
"Hi Ronnie, thank you for your fabulous auto insurance review of TEAM Fox in Nevada. We're so glad for the time you were with our office and wish you the best."
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Marilee Clark

November 15, 2023

5  out of  5
rating by Marilee Clark
"They are so kind and helpful. And very fair prices!!"
We responded:
"Dear Marilee, thank you for your kind review of Team Fox and Andrew. We appreciate you and were glad you like our State Farm insurance prices."
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Robert Rubio

November 7, 2023

5  out of  5
rating by Robert Rubio
"Andrew is a great example of customer service and ultimate professionalism. Been with Rose for years and recommend her to friends. Go to Rose Fox for your insurance needs."
We responded:
"Hi Mykl, thank you for your auto and renters insurance review. Andrew is the ultimate professional and I'm glad we could make the coverage changes to save you some money. We appreciate you and your insurance referrals. 😁"
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Krissa Shewey

October 23, 2023

5  out of  5
rating by Krissa Shewey
"Mayra Chavez is absolutely amazing! She is so quick to reply and help with any questions or concerns I have regarding my policies. I go through Mayra for absolutely all of my insurance needs and I recommend her time and time again to all of my friends and family."
We responded:
"Hello Krissa, thank you for your insurance review of Rose Fox State Farm and Mayra. We're so glad she was able to answer all your insurance questions and concerns. We appreciate your business, Rose Fox State Farm 🦊"
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Paulo Rabaya

October 18, 2023

5  out of  5
rating by Paulo Rabaya
"Mayra Chavez of Rose Fox State Farm was a rock star. She was very easy to talk to and very helpful. She set up my account so fast and did a follow up if I received the emails she sent me. Thanks Mayra!"
We responded:
"Hi Paulo, thank you for your insurance review of our office. I'm happy that Mayra was able to write your renters insurance. I'll agree that Mayra can be a rock star. She gets work done in a professional effective manner."
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Carol Meredith

October 10, 2023

5  out of  5
rating by Carol Meredith
"I have been with State Farm Insurance for 37 years. Rose Fox is my to go to agent. She is more than happy to answer any questions or needs I may have. When she isn’t available Andrew always is and is very helpful and knowledgeable."
We responded:
"Hi Carol, thank you for your insurance review for Rose Fox and Andrew. We're glad to help you with any insurance questions anytime and always appreciate your business. Nice customers like yourself make the world go around so much easier."
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arline lamprich

September 11, 2023

5  out of  5
rating by arline lamprich
"We have been with rose fox for years. Perfect customer service and always there when needed. Would highly recommend. Life is stressful enough and it's good to know your insurance has your back. Special shout out to Mayra ...quick and efficient!"
We responded:
"Hi Arline, thanks for the wonderful auto insurance and renters insurance review. Mayra and Team Fox are here to help. Thank you again for your continued business. We really appreciate your loyalty and support."
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Ronald Beck

June 14, 2023

5  out of  5
rating by Ronald Beck
"We have been clients of State Farm with Rose Fox for over 20 years. If they allowed giving 10 stars we would. Highly professional, courteous, knowledgeable and always cheerful. A special shout out goes to Andrew who is highly competent and great person to deal with. In the current days where other insurers want you to call and speak with overseas customer service ..you can count on Rose Fox State Farm office to give you personalized service when you need it. Fabulous office staff.......and great rates...."
We responded:
"Hi Ron, Team Fox loves having you in our insurance family. Wowza for the insurance review of our office and I couldn't agree more with your assessment of Andrew. he's a highly skilled professional with fantastic customer care skills. Thanks again for all your years of loyalty to my little local insurance office. So glad to have you and your wifey all these years and glad we can save you money with our bundle discounts."
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Debbie Tayler

June 1, 2023

5  out of  5
rating by Debbie Tayler
"I worked with Mayra and Rose. They were both professional and friendly and saved me a significant amount of money for the same coverage I had."
We responded:
"Hi Debbie and thank you for your 5 star auto insurance and home insurance review. It was very nice meeting and speaking with you in person.We are so grateful that you chose Team Fox as your new insurance company and glad we saved you money at the same time."